Good news for NTL customers...

I noticed on the BBC website yesterday an article about my all time favourite company, NTL.

Apparently they have managed to reduce their losses this year thanks in part to a policy of “aggressively removing delinquent or non-paying customers”.

I assume the definition of a non-paying customer is someone like my girlfriend, who got a nice letter from a debt collection agency threatening her with court action to recover an unpaid NTL debt. A debt that arose because NTL forgot to take the payment from her bank account!!!

It seems that there is no limit to NTL’s incompetence with regard to customer care or the depths to which they will stoop!

Long live BT!!!!